COVID-19 City of El Paso

Rental Assistance Program

The City of El Paso has approved $10 million in federal funds for a Rental Assistance Program which will help residential tenants in the City of El Paso who are behind in paying their rent and are at risk of eviction because of a direct economic impact of COVID-19.

Eligible landlords may apply for rental assistance of past due rent for eligible tenants, in accordance with the terms and conditions of the program.

If you are not able to find your Landlord in the Participation Directory, visit the following link to provide your information. We'll then notify your Landlord of your interest in being considered for rental assistance.

How it works

Residential tenants must apply through their landlords for rental assistance for past due rent.

Rental assistance will be distributed on a priority basis to those most in need, and who are at risk of eviction.

The program is limited to residential tenants living in the City of El Paso who are not receiving other federal housing assistance. Immigration status will not be requested nor be a factor in determining funding awards.

Timeline

Landlords enroll to participate

Property owners/property management companies sign up to be a Participating Landlord.

In this step, landlords will:

  • Review and sign the program agreement

  • Share property Information

  • Share banking Information

BakerRipley verifies landlord enrollment. If verified, the properties will be listed in the Participation DirectoryParticipation Directory.

Open until all available rental assistance funding has been pledged.

Tenants work with Landlord on application documents

Once a Landlord is verified, they will reach out to tenants to:

  • Complete and sign the Joint Landlord-Tenant Application provided by the landlord. Preview a sample form here here.

  • Gather copies of verification documents

  • Provide form and documents to landlord

Open until all available rental assistance funding has been pledged.

Landlords submit application online

Landlords apply here online for assistance for tenants who:

  • Have submitted the paper application and verification documents to their landlord

Note - Tenant applications will be prioritized based on households with greater need. Submitting an Application is not a guarantee of assistance.

Open until all available rental assistance funding has been pledged.

Applications are verified and payments are made to landlords

  • Once an application is submitted, program staff will be reviewing the applications

  • When an application is approved, landlords and tenants will receive a pledge

  • BakerRipley will then disburse payment to the landlord

August 3rd onwards

What next?

  1. Search for your landlord in this Participation DirectoryParticipation Directory

  2. If they are not listed, request your landlord to enroll with this program flyer or share your information here and we'll notify your Landlord of your interest in being considered for rental assistance.

  3. Calculate your past due rent amount(s) for the month of April 2020 or any month after April 2020.

  4. Confirm your current household income

  5. Prepare the documents you'll need to provide to your landlord

  6. Prepare to complete and sign the Joint Landlord-Tenant Application Joint Landlord-Tenant Application provided by the landlord, along with copies of your documents

Qualifying Applicant Eligibility Requirement Accepted Documents

Identification of Tenant Applicant

  • Any one of the following photo identification will be accepted

    • driver's license or state ID

    • passport

    • school ID

    • nonprofit membership ID

    • US visa

    • work permit

    • green card

    • a current or expired foreign government issued ID or passport

    • matricula consular

    • work ID

    • Office of Refugee Resettlement ID

    • Other forms of photo ID may be considered

Confirmation of Tenant of a rental unit within City of El Paso, Texas

  • Any one of the following will be accepted

    • Valid photo identification with address of current rental location

    • Current utility bill with name of applicant & address of rental location (water, gas, cell phone, internet, other utilities)

    • Lease with name of applicant and address of rental location

Confirmation of current household monthly income

  • Any of the following will be accepted and should be included if they make up part of the current monthly income for every adult (over 18 years old) in the household

Confirmation of eviction vulnerability

(if applicable)

  • Any of the following will be accepted and should be included

    • Eviction letter

    • Notice of Eviction

How to qualify

To qualify for assistance,

  1. You must live in a residential rental property within the City of El Paso limits (residential means the property is not used for business purposes)

  2. Your landlord is listed in the Participation Directory

  3. You are behind on rent payment(s) for April 2020 and/or months after April 2020

  4. You cannot pay rent due and are at risk of eviction due to economic harm from COVID-19

Is your unit within the City of El Paso limits?
Thank you! Your submission has been received!
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Landlord Participation Agreement

Your landlord must agree to

  1. Assess no penalties, late fees or interest to a tenant’s account for the months for which rental assistance is provided;

  2. Provide tenant credit for any partial payments;

  3. Rescind or cancel any prior notice to vacate and/or dismiss any eviction suit filed within 5 business days of receiving rent assistance payment;

  4. Not interfere with the tenant’s possession of the unit by changing the locks, cutting off utilities or removing appliances;

  5. Provide a 60-day notice to vacate to tenants who become delinquent on payment of rent within two (2) months of receiving assistance;

  6. Accept partial payments of rent and cap monthly late fees to $25.00 for tenants who become delinquent on payment of rent within two (2) months of receiving assistance;

  7. Be able to accept rental assistance payments via Automated Clearing House (ACH);

  8. Credit payment received to the tenant’s account within 5 days of receipt;

  9. Return any overpayments to BakerRipley within 5 calendar days;

  10. Repay funds for breach of contract;

  11. Comply with local, state, and federal eviction moratorium laws and federal anti-discrimination laws.

Sign-up to receive general email updates about the program.

Email sign-up is not a replacement for applying for rental assistance.

Regístrese para recibir actualizaciones del programa por correo electrónico.

El registrarse por correo electrónico no equivale el llenar la solicitud de asistencia para inquilinos.

EP Rent Help aims to provide swift rental assistance to El Pasoans in need due to COVID-19.

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